Job Details

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Compliance Officer - London

Location
London
Pay
£20,000 - £27,000
Type
Permanent
Posted Date
20/09/2021
Closing Date
08/10/2021
Opening Date
20/09/2021

The Role

You will be communicating with our candidates and clients, spending time on the phone understanding their needs, dealing with both inbound and outbound calls; as well as managing the collection of data and documentation onto our internal database. You will be creating and monitoring candidate files and ensuring all documentation is up to date.

Main Duties and Responsibilities

  • Inbound and Outbound Customer Service Calls
  • Front line customer service
  • Collecting the data and documentation of candidates
  • Complete a file of compliant documentation
  • Negotiate with candidates to obtain documentation in agreed timescales
  • Data entry and management of candidate details
  • Using a CRM database system
  • Working to targets

This is a full time role, hours of work are shifts between 8.00am to 6.30pm Monday to Saturday

Benefits

With a realistic OTE of £27’000 in your first year, you will also be on a pathway to continue your career with progression in the business and increased salary structure.

  • Realistic Targets
  • Lively office environment
  • 20 Days holiday (rising to 25 with service) plus Bank Holidays
  • Day off for your Birthday

Required Skills and Experience

  • Proven experience within a telephone-based role
  • Ability to work to targets
  • Experience dealing with customer queries
  • Ability to communicate effectively
  • Strong organisational skills
  • Computer literacy
  • Data entry experience and use of a database
  • Excellent attention to detail
  • Negotiation skills

If this sounds like to role you’ve been looking for, contact our friendly Talent Team today, email your CV to [email protected]

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Brett Vince

Interested in joining our growing family? Contact our Head of Talent, Brett today!

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